Client Officer at Mariestad Prison

The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our primary goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will be safer and more secure for everyone. We are the authority responsible for prisons, probation, detention centers, and client transports.

Read more about the operations at Mariestad Prison on our website: Mariestad Prison (https://www.kriminalvarden.se/kontakt/hitta-och-kontakta/verksamhet/hakte/mariestad/#verksamhet)

The Mariestad area includes the closed prison Johannesberg, the largest open prison in the country Rödjan, and Mariestad Prison. Currently, Mariestad has about 360 employees distributed across various occupational categories and competencies. Construction of a new closed prison is ongoing and is planned to be operational by 2027. There are also plans to open a new detention center in Skövde.

JOB DESCRIPTION

As a client officer at Mariestad Prison, you will be responsible for the overall client work under the supervision of the prison inspector. This includes ensuring and quality-assuring the legal process, following up on inmates' executions, planning permissions, handling the legal client process, managing misconduct cases, and more. You will make assessments based on applicable regulations and guidelines and make decisions according to delegation. Other administrative tasks may also occur.

Your assignment includes developing and quality-assuring the legal work in dialogue with the manager. You will guide other staff in client work and the various processes within legal care and execution planning. You will also have overall responsibility for isolation-breaking measures for clients, which will largely involve guiding and supporting employees who perform that work.

You will be the sole client officer at the detention center but will naturally collaborate with other employees on-site as well as colleagues and managers at the prisons. An important part of the job is also cooperation with other actors both internally and externally, such as social services and other authorities.

QUALIFICATIONS

We are looking for someone who works well with others and adapts the way they convey their message depending on the recipient. You have the ability to remain calm and controlled even in pressured and stressful situations. You should be able to handle large amounts of information and act with good judgment in all situations. In your work, you plan, organize, and prioritize your tasks efficiently. Furthermore, you should be accommodating in your approach and have both the interest, willingness, and ability to help others.

It is important for us that you share the Swedish Prison and Probation Service's fundamental values of a humane view of humanity, respect for the individual, and belief in the human will and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring that everyone is treated equally through your approach. We place great emphasis on personal suitability.

We are looking for someone who has:

• A university or college degree in law, behavioral science, or social work, or other education combined with experience that the employer deems relevant
• Good collaboration skills
• The ability to express yourself well in spoken and written Swedish

It is an advantage if you have:

• Experience in guiding staff
• Completed Prison and Probation training
• Experience in authority exercise
• Experience in investigation and/or processing within the prison and probation system
• Knowledge of and experience working with the client administrative systems of the Swedish Prison and Probation Service
• Good administrative law knowledge

OTHER

The Swedish Prison and Probation Service has chosen to remove the personal letter and replaced it with selection questions that are relevant to the position. The answers to the selection questions and CV will form the basis for whether you are qualified to proceed in the process.

To be considered for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness and comply with applicable laws. This means that you uphold democratic values and the state value base that applies to the operations of the Swedish Prison and Probation Service.

Some positions are placed in a security class, and a security review with a background check will be conducted before a hiring decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants with diverse backgrounds and experiences. Read more about the security review at: Security Review (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve military placement within the Swedish Prison and Probation Service. Read more about military placement at: Military Placement (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity.

To submit your application, click on the application link in the advertisement. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person indicated in the advertisement.

We kindly but firmly decline direct contact with staffing and recruitment companies as well as sellers of recruitment ads. The Swedish Prison and Probation Service has contracted agreements.